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You are not the User2

You are not the user

You are not the user. Nor is anyone on your development team, marketing team, sales, support or QA team. Your user is not even in your company. So why are there so many heated debates and costly decisions made in software development on assumptions of what the vision of a CEO or Product Lead thinks how their users will behave? Without consulting engaging or testing on their actual target users, this can be extremely costly in development cycles, even with the short sprints of an Agile environment. While interviews, surveys and focus groups are great in usability research, the real …

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Rules of Engagement: QA Outsourcing (Part 1)

Rules of Engagement: QA Outsourcing

There is nothing more infuriating than watching your hard work fall victim to multiple reviews citing bugs and poor user experience. Testing is a solid investment during development of any product, but internal teams come at a premium and lack flexibility for quick ramp-up. Every developer is unique but there are some general rules to keep in mind when engaging an outsourcer. Here are a few tips to help you get things off the ground in the quickest time possible. The Early Worm gets the Bird All too often QA is an afterthought, contacted during the final stages of development …

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